| General Program Questions |
| 1. |
Can I use databases created by another genealogy
program in Ancestry Family Tree? |
| 2. |
How can I view search results using Ancestry
Family Tree? |
| 3. |
How can I import family trees from Ancestry
World Tree to Ancestry Family Tree? |
| 4. |
Is a Macintosh version of Ancestry Family Tree
available? |
| 5. |
How can I get photos connected to Ancestry Family
Tree? |
| 6. |
Is Ancestry Family Tree compatible with PAF
5.0 |
| Ancestry Family Tree Technical Questions |
| 1. |
Can I perform a spell check in my notes. If
so, how? |
| 2. |
I would like to send reports by e-mail rather
than snail-mail. Is this possible? |
| 3. |
I have somehow created an extra database, but
it is completely empty. How can I remove it? |
| 4. |
I have encountered a bug. What do I do? |
| 5. |
I have just installed Ancestry Family Tree and
it found my existing PAF database, but when I make changes in
one program, they don't show in the other. What do I do? |
| 6. |
Occasionally, names do not seem to sort properly
in the Alphabetic Browse list. What can I do? |
| |
|
| General Program Questions |
| Q: |
Can I use databases created by another genealogy program
in Ancestry Family Tree? |
|
If that program supports GEDCOM export, you can export the
database from the other program and then bring it in through
Ancestry Family Tree's GEDCOM import. This option is typically
found under the "File" menu as an "Export"
or "Save as" function. |
| |
|
| Q: |
How can I view search results using Ancestry Family Tree? |
|
The numbers of matching trees and records found at Ancestry.com
are displayed to the right of each individual in your tree on
the pedigree screen. Finding these matches requires a connection
to the Internet. These searches save you an enormous amount
of time and energy. The matches displayed are also rated according
to the accuracy of the match.
All members and subscribers of Ancestry.com can view matches
with one click from the pedigree screen. Simply click on the
number of results to be taken to the results on Ancestry.com. |
| |
|
| Q: |
How can I import family trees from Ancestry World Tree
to Ancestry Family Tree? |
|
Many of the family trees available through Ancestry World
Tree are available for download to users of Ancestry Family
Tree. This functionality requires a membership or subscription
to Ancestry.com.
To graft a tree from Ancestry World Tree into your personal
family tree, follow these simple instructions:
- Click on the link for matching trees in Ancestry Family
Tree. This link should appear in the pedigree screen next
to the individual's name.
- Find a family tree you would like to import. You can
view the information included in the file by clicking on
the pedigree icon or on the name of the person.
- When you decide to download the pedigree file, click
on the "Merge" link near the top of the page.
You will now be able to choose how many generations to download.
Click on the "Merge" button on this page to add
the file directly to your family tree in Ancestry Family
Tree.
- After importing the file, you will receive a confirmation
that will tell you how many individuals and marriages have
been added to your tree. Clicking on "OK" will
take you to the merge screen where you can merge any identical
individuals with those who already exist in your family
tree
|
| Q: |
Is a Macintosh version of Ancestry Family Tree available? |
|
Ancestry.com has no plans at present to create a Macintosh
version of Ancestry Family Tree. Mac users may have success
running Ancestry Family Tree using PC emulation software on
the Mac. |
| |
|
| Q: |
How can I get photos and other media connected to Ancestry
Family Tree? |
|
You can use several methods:
- Get a scanner and scan in your photos and documents yourself.
Once you have edited and cropped your images, save them
to disk. If you intend to use lots of photos, this method
will prove to be the most economical in the long run, and
you will learn the techniques needed to give you the best
results.
- Take your film or photos to a photo processing center
and pay to have your images placed on floppy or CD.
- Take your photos and documents to a full-service copy
center, and use their services to scan your photos and documents.
- Use a device like Snappy to allow your video camera to
capture not only photos, but frames of a video.
- Ancestry Family Tree will also allow you to add Sound
and Video, MP3's, Wav, etc.
- Once you have photos and images stores on disk, go into
Ancestry Family Tree. Select a person for whom you want
to attach a photo and use the Multimedia button to access
the multimedia collection screen. Then "Add" your
photo. Use "Browse" to locate the desired image.
We recommend that you store all multimedia objects (photos,
video clips, etc.) in a subdirectory of the directory where
your data is stored. For example, if your data is in "c:\AFT\data",
put your photos in "c:\AFT\data\scrapbk". (See
Tip page for how to put on CD-ROM)
|
| Q: |
Is Ancestry Family Tree compatible with PAF 5.0? |
|
Ancestry Family Tree is not directly compatible with PAF 5.0.
Additionally, GEDCOM files created using PAF 5.0 may not be
compatible if the file was created using the UTF-8 character
set. GEDCOM files that include the UTF-8 characters will not
import directly into Ancestry Family Tree. To create a GEDCOM
file that will import successfully to Ancestry Family Tree,
you will need to select to export your GEDCOM from PAF 5.0 using
the Ansel character set. |
|
|
| Ancestry Family Tree Technical
Questions |
| Q: |
Can I perform a spell check in my notes. If so, how? |
|
Ancestry Family Tree does not have a built in spell-checker.
But with a couple of extra keystrokes, you can utilize the
spell-checker of your favorite word processor to do this.
Here's the technique:
- Get both Ancestry Family Tree and your word-processor
running in Windows®.
- Pop up the notes screen for the individual in question.
- Cut the notes onto the Windows® clipboard (highlight
all the notes, then use the cut feature in the edit menu)
.
- Hot-key over to the word-processor (If you have never
used [Ctrl-Esc] or [Alt-Tab], try them -- they'll make using
Windows® a lot more useful).
- Paste your notes into your word processor from the Windows®
clipboard.
- Run your word processor's spell-checker, and fix any misspellings.
- Cut the notes back onto the clipboard.
- Hot-key back to Ancestry Family Tree -- you should still
be in the notes screen.
- Paste the notes back in from the clipboard.
- Save your notes.
Once you've done this a few times, you'll find it only takes
a very few keystrokes to get your notes back and forth between
Ancestry Family Tree and your word processor. |
| |
|
| Q: |
I like to print reports like the Family Group Record, then
mail them out to family members. I am finding that many of the
family are using the Internet and am wondering if I could send
the reports by e-mail rather than snail-mail. Is this possible? |
| |
Ancestry Family Tree lets you print Book reports to WordPerfect
and RTF file format. It also lets you print these and all other
reports to a text file. |
| |
|
| Q: |
I have somehow created an extra database, but it is completely
empty. How can I remove it? |
| |
Use the Delete option under the File menu. |
| |
|
| Q: |
I have encountered a bug. What do I do? |
| |
First, do a backup to a new disk, or new subdirectory (don't
clobber another known good backup).
Next, run Check/Repair in the Tools menu. If you encounter
any errors, these could have caused the 'bug'. Now see if
the bug goes away.
If you still encounter the bug, contact Ancestry.com by email
at support@ancestry.com. |
| |
|
| Q: |
I have Ancestry Family Tree and when I add data in PAF,
it does not appear in Ancestry Family Tree. I thought the two
programs were supposed to read the same database? |
| |
You are correct, both PAF and Ancestry Family Tree read and
write the same database files*, but your installations of Ancestry
Family Tree and PAF must be looking at the exact same database
for the changes to be seen in both programs. You will need to
open the same database file in both programs (not at the same
time).
*Ancestry Family Tree will read and write to a PAF 3.0/4.0
database. |
| |
|
| Q: |
Occasionally, names do not seem to sort properly in the
Alphabetic Browse list. What can I do? |
|
This problem does not affect your actual data -- this
is a problem only with a temporary alphabetic index file.
The quickest fix for this problem is to delete this temporary
file, thus forcing Ancestry Family Tree to rebuild it. To
do this, follow these steps:
- Record the location and name of your database, for example,
"c:\ancestry family tree\data\myfile.aft".
- Close Ancestry Family Tree.
- Use Windows® Explorer or My Computer to locate the
folder containing the database, in this example "c:\ancestry
family tree\data".
- Locate the temporary alphabetic index file. If you are
using a database with the '.aft' extension, you are looking
for a file of the same name with a '.afa' extension, and
possibly also a file with a '.afx' extension. If you are
using a database with the '.paf' extension, you want to
find files with the same name and a '.paa' or '.pa2' extension,
and possibly also a file with a '.pax' extension. In this
example, you are looking for 'myfile.afa' and 'myfile.afx'.
If these files exist, delete them. DO NOT delete the 'myfile.aft'
file, as this is your permanent database.
(Note: If you cannot see file extensions, you will need
to change a preference in your Windows®. While using
Windows® Explorer or My Computer, go to the View menu
(Tools menu in some versions of Windows®) and look for
the Folder Options sub-menu item. Select the View tab and
remove the checkmark on the "Hide file extensions for
known file types" checkbox. Then click on OK. You should
now be able to see the file extensions, so you will be able
to tell which files are which.)
- Restart Ancestry Family Tree. The next time you enter
the Alphabetic Browse screen, it will recreate the 'myfile.afa'
file correctly.
If this doesn't work, you can try one additional step:
- After backing up your database, go to the Tools menu
and perform a Check/Fix on the database. This will correct
any internal problems with the permanent alpha index.
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